Change Management

Industry Report 2026: How Professional Services Firms Are Driving Growth in an Uncertain Market

In 2026, professional services firms are shifting from agility to adaptability. In the face of a structurally uncertain environment, the key lies in strategic assertiveness: adopting the “diamond” model, moving towards Time-to-Value, and industrialising AI. Discover how IT services and consulting firms are turning instability into a driver of sustainable growth and long-term leadership.

Julie Sergent

Content Manager

April 23, 2026

5 min

The articles in the news

engagement

2025: A Year of Transition for Professional Services Firms

In a challenging economic climate, Napta unveils a study revealing a profound transformation in the professional services sector. More demanding clients, success fee models, surging demand for expertise in AI, cybersecurity, and data… Firms must rethink their organisational, billing, and staffing models. The era of the diamond structure has arrived — one focused on value and people.

Marilyne Dupuy

Chief Marketing Officer

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Change Management

What are the mistakes not to make in order to successfully manage change?

What are the mistakes not to make when you are managing change? Discover mistakes, sometimes forgotten, so that your change management process runs as smoothly as possible.

The criteria that prove that it is time to equip yourself (and no longer use Excel as a staffing tool)

Is Excel limiting? Opt for a staffing management platform to see immediate time savings and an obvious return on investment.

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