A trusted ally at every step

At Napta, we combine our industry expertise, cutting-edge technology, and human-centric approach to support you in transforming your resource management.


From defining your needs to continuous optimisation, we stand by your side to ensure your journey with Napta is a true success.
NAPTA AT A GLANCE

A co-construction of your project

Our internal experts work with you from the pre-sales phase to tailor our solution to your specific needs.

We help you refine and adapt your specifications, considering both your current and future needs.
We anticipate your challenges to support your growth effectively.

Co-creating processes

Share your existing processes with us: we will tailor Napta to align with them and suggest enhancements based on best practices observed across our 150+ clients.

Connecting with our customers and partners

Get quick access to our customer network to exchange advice and best practices. We also connect you with our trusted partners to meet your additional needs.

Support and loyalty

Your pre-sales Account Executive ensures a seamless handover to your Project Manager, guaranteeing the smooth deployment of our platform within your organisation.

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Your support during the deployment, especially the responsiveness and dedication of the Project Manager, ensured the successful integration of Napta into all of our processes.

By your side from deployment
to daily use

Every company is supported by 2 dedicated Napta experts who serve as key points of contact throughout their customer journey.

Our experts help you customise and integrate Napta into your information system via an IAPI, aligning with your needs, objectives, and processes.

Adoption and change management

Our bespoke approach and proven methodology ensure seamless integration at the core of your teams’ daily operations.

Technical support and services

With 60% of our workforce dedicated to technical support, our team continuously adapts Napta to your needs, ensuring optimal platform utilisation.

Long-term follow-up

A dedicated Customer Success Manager accompanies you through regular business reviews to maximise the benefits of Napta and monitor your objectives.

The extra mile to support you
every day

Co-design
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We co-build Napta with our customers to create the most efficient and tailored staffing solution that meets their unique challenges.
Internal and personalised approach
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Each of our customers benefits from a dedicated advisor, internal to Napta, for the entire duration of their engagement.
Product communication
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We keep you informed of product developments and share best users practices in real-time to help you optimise your experience.

Be part of a real community

Napta is much more than a resource management tool; it is a key industry player that provides a wide range of resources and tools to help you stay ahead of market shifts.

Join the Napta community to gain insights, collaborate, expand your network, share experiences, explore new perspectives, and build lasting relationships.

Stay ahead of your industry trends

Discover the secrets of the most influential players in the sector through our ProServices Day event and our exclusive annual study.

Attend exclusive events

Meet consulting leaders for insightful discussions and unique professional development opportunities.

Access expert resources

Explore our study, webinars, white papers, and other in-depth content to stay on top of industry trends.

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Our team is always ready to support and share its expertise, making Napta a trusted partner for consistent and profitable projects.
ARNAUD CALDICHOURY
CEO & Co-founder of Napta

Get the unique transparency, control, and performance that Napta offers.

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