Skills development

Beyond the Numbers: The Qualitative Levers Professional Services Should Activate

Sustainable performance in professional services is not just about numbers. In 2025, four human levers make the difference: cross-staffing, anticipating skills, upskilling and making the most of bench time.

Julie Sergent

Content manager

September 24, 2025

5 min

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Skills development

2025 Performance Standards: The KPIs That Professional Companies Must Track

In 2025, professional services firms must rethink how they measure performance. This article outlines the six essential KPIs to improve profitability, agility and competitiveness, with insights drawn from our latest white paper.

Unlocking Success in 2025: Why Professional Services Must Embrace a Skills-Based Approach

In 2025, professional services firms must rethink how they manage talent. This article dives into skills forecasting, strategic training, and agility to stay competitive in a fast-evolving market.

Navigating the Shifting Tides: Key Trends Reshaping Professional Services in 2025

In 2025, consulting, audit, and IT services firms must balance agility, prudence, and innovation. This post breaks down the key insights from Napta’s latest study—from sector shifts and international growth to targeted recruitment and profitability strategies.

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