A smart and trusted advisor, at all times
At Napta, our teams are committed to supporting you from the pre-sales phase through to daily use of the platform. Personalised follow-up, dedicated experts, a long-term relationship
%201.png){kind=logo}
.svg)
.svg)
Partners, not vendors
Three commitments that set our support appart from any typical software publisher.
Co-design
We build with you, not for you. Each deployment is tailored to your processes, your teams and your internal organisation.
Internal and personalised approach
Each of our customers benefits from a dedicated advisor, internal to Napta, for the entire duration of their engagement.
Product communication
You are continuously informed of developments in the platform, new features and best practices from our entire customer base.
Sales / Business Managers
Complex planning campaigns, ISQM-1 compliance, financial monitoring of engagements: an intelligent, easy way to plan the year ahead.
Co-building your project
Our teams support you from the pre-sales phase to tailor Napta to your needs and prepare for a successful deployment.
We analyse your current processes, your staffing issues and your performance objectives. This phase allows us to configure Napta precisely to your operational reality.
Share your existing processes with us: we will tailor Napta to align with them and suggest enhancements based on best practices observed across our 200+ clients.
Get quick access to our customer network to exchange advice and best practices. We also connect you with our trusted partners to meet your additional needs.
Your pre-sales Account Executive ensures a seamless handover to your Project Manager, guaranteeing the smooth deployment of our platform within your organisation.
Committed to serving customers and improving the way they work. Dedication is a core value, not a tagline.
Committed to serving customers and improving the way they work. Dedication is a core value, not a tagline.
“Napta consistently shows flexibility, adapting the platform to the realities of our business and demonstrating a strong commitment to continuous system improvement.”
“Napta centralises, accelerates, and simplifies. It is a tool that allows us to plan more intelligently.”
“The support we received throughout the project was excellent; both the format and the content allowed us to progress efficiently during the implementation phase. Regular progress meetings and the responsiveness of the Napta team enabled us to complete this large-scale project with confidence.”
“Our firm chose Napta because the tool is highly intuitive and easy to navigate, which gave us confidence that it would deliver a strong user experience for our teams. The key differentiator for us was Napta’s high level of configurability, allowing us to tailor the tool to our specific resourcing needs and ways of working.”
“Napta basically helps us to keep track of our employee utilization. It is also a smart tool for staffing, as it allows API interfaces and reduces manual workload when assigning projects.”
“Alongside the positive experiences reported across the BDO network with Napta, it clearly emerged as a strong fit for our needs, combining a cutting edge tool with simplicity and ease of use.”
“Napta is a turnkey solution with extensive customization options. Our regular contact with their teams allows us to quickly adapt our Napta system to our company's specific needs.”
“We moved from flying blind to flying with a full set of instruments. Napta provides us with visibility we never had before.”
Napta basically helps us to keep track of our employee utilization. It is also a smart tool for staffing, as it allows API interfaces and reduces manual workload when assigning projects.
Napta is a turnkey solution with extensive customization options. Our regular contact with their teams allows us to quickly adapt our Napta system to our company's specific needs.
Napta centralises, accelerates, and simplifies. It is a tool that allows us to plan more intelligently.
The support we received throughout the project was excellent; both the format and the content allowed us to progress efficiently during the implementation phase. Regular progress meetings and the responsiveness of the Napta team enabled us to complete this large-scale project with confidence.
We moved from flying blind to flying with a full set of instruments. Napta provides us with visibility we never had before.
.png){kind=logo}
Napta consistently shows flexibility, adapting the platform to the realities of our business and demonstrating a strong commitment to continuous system improvement.
Alongside the positive experiences reported across the BDO network with Napta, it clearly emerged as a strong fit for our needs, combining a cutting edge tool with simplicity and ease of use.
Our firm chose Napta because the tool is highly intuitive and easy to navigate, which gave us confidence that it would deliver a strong user experience for our teams. The key differentiator for us was Napta’s high level of configurability, allowing us to tailor the tool to our specific resourcing needs and ways of working.
A structured journey, from deployment to monitoring
Two dedicated Napta experts take charge of your client journey, from platform go-live to long-term follow-up.
01. Deployment and integrations
Our teams take care of the technical integration of Napta into your information system. Configuration, data flow, opening of the platform: everything is managed without mobilising your internal resources.
02. Adoption and change management
We drive internal adoption with a dedicated communication plan and targeted training sessions. The train-the-trainer method equips your Napta representatives to guarantee fast and lasting autonomy.
03. Technical support and services
Our team answers all technical and functional questions with a documented responsiveness commitment. You’re never on your own with the platform.
04. Long-term monitoring
Regular business reviews allow us to evaluate the use of the platform, adjust our support and anticipate your needs as your organization evolves.
Join a true community
Napta is also a peer network across professional services, exclusive resources and events to help you keep pace with trends in your sector.
Meet your peers
Join a community of directors and managers facing the same staffing challenges. Share, compare your practices, and progress together.
Access exclusive resources
Sector monitoring, market analysis, practical guides: our resource library is updated regularly by our teams and partner experts.
Take part in our events
Webinars, client meet-ups, round tables: we run regular events to share best practice from your sector.
Turn resource management into the best business outcomes
A 100% free and no-commitment meeting to understand what Napta can help you with.
