A methodology that turns resistance into adoption
Our change management approach has enabled leaders from top professional services firms to successfully integrate Napta into their resource management processes. Discover our unique approach and easily implement Napta in your daily operations.
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A proven strategy, a measurable impact
Three commitments that set our support apart from that of a typical software publisher.
Maximum strategic impact
Our methodology goes beyond deploying Napta: it enhances your internal processes and organisational efficiency. Set new performance standards and maintain your leadership position.
From resistance to adoption
We identify and support reluctant employees even before the launch. Result: rapid adoption and sustainable use of the platform.
A controlled schedule
Our structured six-step method guarantees predictable deployment, with no unpleasant surprises. Most of our customers are up and running in less than six weeks.
Sales / Business Managers
Complex planning campaigns, ISQM-1 compliance, financial monitoring of engagements: an intelligent, easy way to plan the year ahead.
From resistance to adoption
Six steps to successfully lead change
01. Needs assessment
Our experts analyse your organisation, your current processes and your specific challenges to configure Napta to your reality. We also shareindustry best practices developed with our extensive client network.
02. Internal communication and team engagement
Before implementation, we help you build a communication plan to inform and involve your teams. Potentially reluctant parties are identified and actively engaged in the project from the start.
03. Adaptation of the solution and tech preparation
Napta adapts to your existing processes, not the other way around. Our teams configure the solution for your information system: data flow, access rights, customisation of KPIs and workflows.
04. User training and support
The train-the-trainer method equips your internal Napta representatives. These local experts ensure rapid adoption and quality support within your teams, guaranteeing lasting autonomy.
05. Test phase and adjustments
The platform is open to a representative sample of users before general deployment. Their feedback is collected and integrated to adjust the tool to the real needs in the field.
06. Support and performance monitoring
Napta provides constant support until your success criteria are achieved. Regular business reviews make it possible to monitor KPIs and implement the necessary corrective actions.
“Napta consistently shows flexibility, adapting the platform to the realities of our business and demonstrating a strong commitment to continuous system improvement.”
“Napta centralises, accelerates, and simplifies. It is a tool that allows us to plan more intelligently.”
“The support we received throughout the project was excellent; both the format and the content allowed us to progress efficiently during the implementation phase. Regular progress meetings and the responsiveness of the Napta team enabled us to complete this large-scale project with confidence.”
“Our firm chose Napta because the tool is highly intuitive and easy to navigate, which gave us confidence that it would deliver a strong user experience for our teams. The key differentiator for us was Napta’s high level of configurability, allowing us to tailor the tool to our specific resourcing needs and ways of working.”
“Napta basically helps us to keep track of our employee utilization. It is also a smart tool for staffing, as it allows API interfaces and reduces manual workload when assigning projects.”
“Alongside the positive experiences reported across the BDO network with Napta, it clearly emerged as a strong fit for our needs, combining a cutting edge tool with simplicity and ease of use.”
“Napta is a turnkey solution with extensive customization options. Our regular contact with their teams allows us to quickly adapt our Napta system to our company's specific needs.”
“We moved from flying blind to flying with a full set of instruments. Napta provides us with visibility we never had before.”
Napta basically helps us to keep track of our employee utilization. It is also a smart tool for staffing, as it allows API interfaces and reduces manual workload when assigning projects.
Napta is a turnkey solution with extensive customization options. Our regular contact with their teams allows us to quickly adapt our Napta system to our company's specific needs.
Napta centralises, accelerates, and simplifies. It is a tool that allows us to plan more intelligently.
The support we received throughout the project was excellent; both the format and the content allowed us to progress efficiently during the implementation phase. Regular progress meetings and the responsiveness of the Napta team enabled us to complete this large-scale project with confidence.
We moved from flying blind to flying with a full set of instruments. Napta provides us with visibility we never had before.
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Napta consistently shows flexibility, adapting the platform to the realities of our business and demonstrating a strong commitment to continuous system improvement.
Alongside the positive experiences reported across the BDO network with Napta, it clearly emerged as a strong fit for our needs, combining a cutting edge tool with simplicity and ease of use.
Our firm chose Napta because the tool is highly intuitive and easy to navigate, which gave us confidence that it would deliver a strong user experience for our teams. The key differentiator for us was Napta’s high level of configurability, allowing us to tailor the tool to our specific resourcing needs and ways of working.
Conditions for a successful implementation
Our experience with the largest professional services firms has allowed us to identify and master four fundamental conditions for any successful implementation projet.
Identify sources of resistance before launch to proactively address them and avoid blockages during deployment.
Involve teams from the preparation phase to build collective support and guarantee sustainable use of the platform.
Adapt the method to the reality of your organisation rather than imposing a generic framework. Each deployment is unique.
Set measurable success criteria from the start to manage the project precisely and mobilise the right resources at the right time.
Turn resource management into the best business outcomes
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