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As a digital services company, Devoteam Revolve, decided to use Napta to help them achieve their goal: to ensure the upskilling of their consultants and peer learning. Like all service companies, the evolution and monitoring of team skills is essential to ensure operational success. Over the years, Devoteam Revolve teams have put in place means to strengthen knowledge sharing, and have made mutual assistance a real driver of individual and collective performance. A vision widely shared by the Napta teams, who did not miss this opportunity to combine productivity, performance and transparency.
Previously, Devoteam teams had already covered a large part of the journey towards the sharing of knowledge:
They quickly realized that their goals would be difficult to achieve without a tool that would allow them to have visibility on their results and to be able to use this information in their staffing.
Before using Napta, staffing was done on Salesforce, and it was completely uncorrelated with skills and employee engagement.
Their process was not transparent enough and did not allow consultants to be real actors in their staffing.
The time had come to breathe new life into their staffing process!
Sales representatives must have an immediate vision of skills in order to be able to take them into account when staffing, and thus respond very precisely to the needs of employees. In addition, everyone can now quickly know who has which skills in order to promote knowledge sharing.
Consultants must be able to declare their skills and certifications themselves, but also declare their wishes for development and their interest in a project, in order to promote learning from the field.
It is important to guarantee transparency on the skills of all employees in order to be able to identify as a referent or expert on a subject by the community, to monitor the use and progress of consultants in terms of their skills and to highlight the aspirations of each one.
Napta has of course accepted to meet these challenges by offering them a quality staffing tool that is used as a real lever for increasing skills!
Thanks to Napta, we can now both facilitate the sharing of knowledge through peer learning, map the evolution of these skills, and monitor their evolution over time. In this way, we are able to compose the most relevant teams for each client project. In addition, we appreciated the support from the Napta teams, and the listening to our needs, which made it possible to develop the tool and adapt it to our corporate culture.
That's good news: competency-based staffing is our job at Napta. Our objective was to give Devoteam Revolve the keys to set up a staffing process that perfectly meets their challenges, while simplifying the steps.
Napta allowed Devoteam Revolve to map the skills of employees and to have a reliable overview of everyone's skills.
Napta therefore combines the functionalities of an internal directory with those of a skills management tool.
Today, Devoteam Revolve uses Napta as a skill map. These are used on a daily basis by the teams in charge of staffing, who manage to build transversal project systems that are perfectly adapted to both employees and customers.
Now, 95% of Devoteam Revolve's 300 employees have filled out their profiles on Napta and are satisfied with the use. The results are convincing:
Faced with these results and the satisfaction of employees, Devoteam Revolve is considering the integration of new functionalities, such as the possibility of conducting 360° feedback and end-of-mission feedback with Napta.
”It was a pleasure to support Devoteam Revolve in their choice of skills and staffing management tool. Their vision fits perfectly with Napta's philosophy: to make the employee an actor in their staffing, we were able to move forward quickly and achieve a collaboration that was meaningful for our respective companies.” Zelda Borgia, staffing specialist at Napta.
