Summary Sheet
August 2, 2026

Increase the value created and perceived: a new business model

Shanel Mouat, resource management expert at Napta, explains the transformation to a value-based model in professional services companies, focusing on innovative pricing strategies and client satisfaction.

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Challenges of the billable hours model

Exploration of the limitations of the traditional model and the introduction of new pricing strategies.

Adoption of new technologie

How the use of technology can enhance efficiency and client satisfaction?

Skill development

The importance of investing in specialised skills and employee engagement.

Demo

Examples of successful implementation of new pricing models and their impact on client perceptions of value.

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