Resource management

AI and professional services firms: moving from technological potential to economic impact

In 2026, artificial intelligence is moving from experimentation to economic impact for professional services firms. Consulting, audit and IT services firms must now manage AI through value, rethink their pricing models and industrialise delivery to create a lasting competitive advantage. Based on the Napta 2026 study, this article explores how AI is transforming business models, use cases and performance across professional services.

Julie Sergent

Content Manager

June 30, 2026

4 min

The articles in the news

Resource management

Strategy and growth: navigating uncertainty in 2026

In an increasingly uncertain economic and geopolitical environment, professional services firms must rethink their growth models, strengthen core expertise and clarify their positioning. In this first part of the Napta 2026 Study, discover how IT services companies and consulting firms are adapting their strategy, growth drivers and decision-making processes to remain competitive and resilient.

Beyond the Numbers: The Qualitative Levers Professional Services Should Activate

Sustainable performance in professional services is not just about numbers. In 2025, four human levers make the difference: cross-staffing, anticipating skills, upskilling and making the most of bench time.

Cross-Staffing Strategies for Global Growth: Lessons from Grant Thornton Germany

In today’s talent-constrained and fast-moving consulting world, traditional resource planning falls short. Grant Thornton Germany shows how cross-staffing, decentralised decision-making, and Social Talent Planning can drive operational excellence and talent engagement at scale. Learn how their use of Napta’s platform enables transparent planning, cross-office collaboration, and agile growth.

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Why and how to implement cross-staffing in 2023?

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Put employees back at the heart of your project management

Our CEO Arnaud Caldichoury answers all our questions about the importance of employees and their aspirations in project planning.

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