ÉVÉNEMENT VIRTUEL 100 % GRATUIT

Qu'est-ce que le ProServices Day ?

La première journée de conférences destinée aux leaders des professional services
🇬🇧 100% EN ANGLAIS
Découvrez comment les technologies de pointe et les nouveaux modèles économiques peuvent renforcer vos services et augmenter la satisfaction de vos clients. Échangez avec les leaders du secteur et profitez de leurs expertises pour anticiper les tendances.
Pour qui ? Les dirigeants des plus grandes entreprises de services, désireux de s'informer et d'échanger sur les meilleures pratiques avec leurs pairs.
Date : 27 novembre 2025
Horaires : 10H00 - 17H30 (UTC+2)
Localisation : En ligne
Découvrez les conférences
INSCRIVEZ-VOUS
ÉDITION 2025

Découvrez le programme de cette année

11H15 - 12H00

Alors que la rareté des talents devient un défi stratégique majeur, la rétention des expertises clés n’est plus un simple enjeu RH, mais un levier central de performance et de leadership sur le marché.

Cette masterclass exclusive présentée par Messaoud Benkouiten et Arnaud Caldichoury explorera comment les entreprises de services les plus performantes repensent leurs modèles de gestion de leur workforce. Une session stratégique destinée aux dirigeants déterminés à placer la maîtrise des talents au cœur de leur avantage concurrentiel.
‍

INSCRIVEZ-VOUS ➜
14H45 - 15H30

L’intelligence artificielle n’est plus simplement un outil, elle devient un véritable collaborateur autonome. À mesure que les agents d’IA font leur entrée dans le monde du travail, les entreprises de services professionnels doivent repenser leurs modes de fonctionnement, leur leadership et leur manière de créer de la valeur.

Lors de cette session exécutive d’une heure, Tony Moroney, Alexander Mette et Chadi Hantouche partageront la manière dont leurs organisations conçoivent, intègrent et gouvernent les agents d’IA — en trouvant le juste équilibre entre ambition technologique et intelligence humaine.

INSCRIVEZ-VOUS ➜
REVENEZ SUR LES TEMPS FORTS

Les replays de l'édition 2024 sont disponibles

45 min

[ProServices Day 2024] Unlock expert strategies for international growth with Altios. Learn how to access new markets, optimise your approach, and engage global teams.

Voir le replay ➜
45 min

[ProServices Day 2024] Explore the potential of cross-staffing and de-compartmentalising: learn how to transcend organisational boundaries for unprecedented team efficiency.

Voir le replay ➜
45 min

[ProServices Day 2024] Explore strategic insights covering digital transformation, regulatory mastery, cybersecurity, and leadership evolution in auditing.

Voir le replay ➜
45 min

[ProServices Day 2024] Discover innovative strategies to attract and retain top talent, tailored to global leaders in consulting, audit, and IT services firms.

Voir le replay ➜
1 hour

[ProServices Day 2024] Meet Alexandre Morenon-Condé, Director at Paris 2024, to discover leadership strategies for 2025, including hybrid workforces and ethical innovation.

Voir le replay ➜
45 min

[ProServices Day 2024] Discover how AI is revolutionising professional services at the ProServices Day 2024 with Julien Floch, Wavestone CTO, to learn cutting-edge strategies.

Voir le replay ➜
L'ÉVÈNEMENT POUR LES LEADERS, PAR LES LEADERS

Les Speakers de la journée

Chadi 
Hantouche
Partner
Tony 
Moroney
Strategy, AI & CX
Transformation Advisor
Alexander 
Mette
Partner
ARNAUD
CALDICHOURY
CEO and co-founder
Logo Napta
Messaoud Benkouiten
Principal Value Manager
PATRICK
OELZE
Partner chez Grant Thornton
GUILLAUME
MAROS
Global Expansion Specialis chez Altios
QUENTIN
DURIEZ
Partner and Business Development Director chez Altios
ARNAUD
CALDICHOURY
CEO and co-founder
Logo Napta
SHANEL
MOUAT
Consulting expert chez Napta
HIGHLIGHTS DE LA JOURNÉE

Un évènement riche à ne pas manquer

7
keynotes
Des nouvelles technologies et de l'innovation au resource management en passant par le leadership et le talent management, nos experts ont abordé les sujets de l'actualité du monde du service en profondeur !
480+
inscrits
Au total, ce sont presque 500 participants originaires du monde entier qui ont répondu présents à cette édition 2024 et qui ont fait vivre les conférences grâce à leurs inputs et questions tout au long de la journée.
11
experts
Venus du consulting, de l'audit ou encore du digital et de l'IT, nos experts ont partagé sans réserve leurs connaissances, expertises, mais aussi leurs vision et questionnement sur l'avenir d'un secteur en pleine mutation.
OBTENIR VOTRE PLACE
HIGHLIGHTS : LES THÈMES DE L'ÉDITION 2024

Explorez l'actualité de votre secteur

Excellence opérationnelle et gestion des ressources
Décryptez le futur des sociétés de services : d'un nouveau business modèle, à l'exigence croissance du workforce planning, pour une qualité de delivery au niveau des attentes toujours plus grandes de vos clients.
Innovation et tendances futures
Évolution des normes, modification des lois, émergence de l'IA : le secteur du service est touché  par des mutations qui viennent profondément faire bouger les lignes. Découvrez comment en tirer parti !
Développement des talents et du leadership
Identifier, recruter et retenir les meilleurs profils est, et restera, l'enjeu primordial pour les cabinets de conseil, d'audit et les ESN en 2025. Anticipez et développez vos stratégies de recrutement et formation.
OBTENIR VOTRE PLACE
PROGRAMME COMPLET

Choisissez votre parcours

Nos conférences ont été conçues et réparties dans des parcours spécifiques pour répondre aux enjeux et challenges de votre secteur.
Toutes les conférences seront disponibles en replay, quelque soit le parcours choisi !
🇬🇧 100% EN ANGLAIS
Fuseau horaire : UTC+2
TOUT LE PROGRAMME
CONSEIL
ESN
AUDIT
10H00
10H15
10H00 - 10H15

Since the 2024 barometer, what about the state of professional services ?

Opening session
ALL TRACKS
This first-of-its-kind event brings together top leaders to tackle the most pressing themes in professional services. In this session, we’ll review the key trends of the past year and explore how the market has evolved since the 2024 barometer.
ARNAUD CALDICHOURY
CEO chez Napta
10H15
11H00
10H15 - 11H00

How to conquer new international markets?

CONFERENCE
ESN
Led by Altios, this conference provides a captivating deep dive into the challenges and opportunities of international expansion, offering bold strategies and concrete examples to help consulting, audit, and IT service firms turn their global ambitions into lasting success.
GUILLAUME MAROS
Global Expansion Specialis chez Altios
QUENTIN DURIEZ
Partner and Business Development Director chez Altios
MORNING BREAK
11H00 - 11H30
11H30
12H15
11H30 - 12H15

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

CONFERENCE
CONSEIL
AUDIT
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
PATRICK OELZE
Partner chez Grant Thornton

LUNCH BREAK
12H15 - 14H15
14H15
15H00
14H15 - 15H00

Increase the value created and perceived: a new business model

KEYNOTE
CONSEIL
Learn to maximise and communicate the value created for your clients, redefining industry standards.
SHANEL MOUAT
Consulting expert, Napta
14H15 - 15H00

The future of auditing: building trust and ensuring compliance

ROUND TABLE
AUDIT
Discover how to tackle audit challenges  to strengthen trust and ensure compliance in an ever-changing world.
VIRGINIE CHAUVIN
Partner and member of the Executive Committee chez Forvis Mazars in France
ARNAUD CAMMAS
Managing Director, Napta
14H15 - 15H00

Magnetic talent strategies: attracting and retaining top talents through innovative social models

KEYNOTE
ESN
Explore revolutionary social models to attract and retain the best, transforming your company into a magnet for skills.
ANAÏS PIERRE
People Innovation Director, PwC
BREAK
15H00 - 15H15
15H15
16H15
15H15 - 16H15

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Directeur du Programme des
Volontaires chez Paris 2024
BREAK
16H15 - 16H30
16H30
17H30
16H30 - 17H30

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO chez Wavestone
10H00
10H15
10H00 - 10H15

Since the 2024 barometer, what about the state of professional services ?

Opening session
ALL TRACKS
This first-of-its-kind event brings together top leaders to tackle the most pressing themes in professional services. In this session, we’ll review the key trends of the past year and explore how the market has evolved since the 2024 barometer.
ARNAUD CALDICHOURY
CEO chez Napta
MORNING BREAK
10H15 - 11H30
11H30
12H15
11H30 - 12H15

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

CONFERENCE
CONSEIL
AUDIT
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
PATRICK OELZE
Partner chez Grant Thornton

LUNCH BREAK
12H15 - 14H15
14H15
15H00
14H15 - 15H00

Increase the value created and perceived: a new business model

KEYNOTE
CONSEIL
Learn to maximise and communicate the value created for your clients, redefining industry standards.
SHANEL MOUAT
Consulting expert chez Napta
BREAK
15H00 - 15H15
15H15
16H15
15H15 - 16H15

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Directeur du Programme des
Volontaires chez Paris 2024
BREAK
16H15 - 16H30
16H30
17H30
16H30 - 17H30

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO chez Wavestone
10H00
10H15
10H00 - 10H15

Since the 2024 barometer, what about the state of professional services ?

Opening session
ALL TRACKS
This first-of-its-kind event brings together top leaders to tackle the most pressing themes in professional services. In this session, we’ll review the key trends of the past year and explore how the market has evolved since the 2024 barometer.
ARNAUD CALDICHOURY
CEO chez Napta
10H15
11H00
10H15 - 11H00

How to conquer new international markets?

CONFERENCE
ESN
Led by Altios, this conference provides a captivating deep dive into the challenges and opportunities of international expansion, offering bold strategies and concrete examples to help consulting, audit, and IT service firms turn their global ambitions into lasting success.
GUILLAUME MAROS
Global Expansion Specialis chez Altios
QUENTIN DURIEZ
Partner and Business Development Director chez Altios
LUNCH BREAK
11H00 - 14H15
14H15
15H00
14H15 - 15H00

Magnetic talent strategies: attracting and retaining top talents through innovative social models

KEYNOTE
ESN
Explore revolutionary social models to attract and retain the best, transforming your company into a magnet for skills.
ANAÏS PIERRE
People Innovation Director
chez PwC
BREAK
15H00 - 15H15
15H15
16H15
15H15 - 16H15

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Directeur du Programme des
Volontaires chez Paris 2024
BREAK
16H15 - 16H30
16H30
17H30
16H30 - 17H30

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO chez Wavestone
10H00
10H15
10H00 - 10H15

Since the 2024 barometer, what about the state of professional services ?

Opening session
ALL TRACKS
This first-of-its-kind event brings together top leaders to tackle the most pressing themes in professional services. In this session, we’ll review the key trends of the past year and explore how the market has evolved since the 2024 barometer.
ARNAUD CALDICHOURY
CEO chez Napta
MORNING BREAK
10H15 - 11H30
11H30
12H15
11H30 - 12H15

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

CONFERENCE
CONSEIL
AUDIT
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
PATRICK OELZE
Partner chez Grant Thornton

LUNCH BREAK
12H15 - 14H15
14H15
15H00
14H15 - 15H00

The future of auditing: building trust and ensuring compliance

ROUND TABLE
AUDIT
Discover how to tackle audit challenges  to strengthen trust and ensure compliance in an ever-changing world.
VIRGINIE CHAUVIN
Partner and member of the Executive Committee chez Forvis Mazars in France
ARNAUD CAMMAS
Managing Director chez Napta
BREAK
15H00 - 15H15
15H15
16H15
15H15 - 16H15

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Directeur du Programme des
Volontaires chez Paris 2024
BREAK
16H30 - 16H30
16H30
17H30
16H30 - 17H30

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO chez Wavestone
TOUT LE PROGRAMME
CONSEIL
ESN
AUDIT
10H15 - 11H00

How to strategically align your workforce with client expectations?

CONFERENCE
ALL TRACKS
Uncover innovative strategies to align your workforce planning with client expectations, optimising performance, quality of delivery and satisfaction — essential insights for every professional services leader.
INSCRIVEZ-VOUS
POUR DÉCOUVRIR TOUS LES SPEAKERS
11H30 - 12H15

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

KEYNOTE
ALL TRACKS
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
14H15 - 15H00

Increase the value created and perceived: a new business model

KEYNOTE
CONSEIL
Learn to maximise and communicate the value created for your clients, redefining industry standards.
14H15 - 15H00

The future of auditing: building trust and ensuring compliance

KEYNOTE
AUDIT
Discover how to tackle audit challenges  to strengthen trust and ensure compliance in an ever-changing world.
14H15 - 15H00

Magnetic talent strategies: attracting and retaining top talents through innovative social models

KEYNOTE
ESN
Explore revolutionary social models to attract and retain the best, transforming your company into a magnet for skills.
15H15 - 16H15

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Directeur du Programme des
Volontaires de Paris 2024
16H30 - 17H30

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO chez Wavestone
10H15 - 11H00

How to strategically align your workforce with client expectations?

CONFERENCE
ALL TRACKS
Uncover innovative strategies to align your workforce planning with client expectations, optimising performance, quality of delivery and satisfaction — essential insights for every professional services leader.
INSCRIVEZ-VOUS
POUR DÉCOUVRIR TOUS LES SPEAKERS
11H30 - 12H15

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

KEYNOTE
ALL TRACKS
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
14H15 - 15H00

Increase the value created and perceived: a new business model

KEYNOTE
CONSEIL
Learn to maximise and communicate the value created for your clients, redefining industry standards.
15H15 - 16H15

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Directeur du Programme des
Volontaires de Paris 2024
16H30 - 17H30

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO chez Wavestone
10H15 - 11H00

How to strategically align your workforce with client expectations?

CONFERENCE
ALL TRACKS
Uncover innovative strategies to align your workforce planning with client expectations, optimising performance, quality of delivery and satisfaction — essential insights for every professional services leader.
INSCRIVEZ-VOUS
POUR DÉCOUVRIR TOUS LES SPEAKERS
11H30 - 12H15

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

KEYNOTE
ALL TRACKS
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
14H15 - 15H00

Magnetic talent strategies: attracting and retaining top talents through innovative social models

KEYNOTE
ESN
Explore revolutionary social models to attract and retain the best, transforming your company into a magnet for skills.
15H15 - 16H15

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Directeur du Programme des
Volontaires de Paris 2024
16H30 - 17H30

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO chez Wavestone
10H15 - 11H00

How to strategically align your workforce with client expectations?

CONFERENCE
ALL TRACKS
Uncover innovative strategies to align your workforce planning with client expectations, optimising performance, quality of delivery and satisfaction — essential insights for every professional services leader.
INSCRIVEZ-VOUS
POUR DÉCOUVRIR TOUS LES SPEAKERS
11H30 - 12H15

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

KEYNOTE
ALL TRACKS
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
14H15 - 15H00

The future of auditing: building trust and ensuring compliance

KEYNOTE
AUDIT
Discover how to tackle audit challenges  to strengthen trust and ensure compliance in an ever-changing world.
15H15 - 16H15

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Directeur du Programme des
Volontaires de Paris 2024
16H30 - 17H30

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO chez Wavestone

Le ProServices day revient bientôt !
‍
Merci à toutes et tous pour votre participation à l’édition 2024, qui a confirmé la place du ProServices Day comme événement européen majeur du secteur.

Nous vous donnons rendez-vous en novembre 2025 pour une édition toute aussi riche, au croisement de l’expertise, de l’innovation et des enjeux humains.

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