100% FREE VIRTUAL EVENT

About the ProServices Day

The only full day of conferences designed for professional services leaders
🇬🇧 100% IN ENGLISH
Discover how cutting-edge technologies and innovative business models can enhance operational efficiency and boost customer satisfaction. Engage with industry experts to gain valuable insights and stay ahead of future trends.
For whom? Leaders of the largest professional services companies, eager to learn and exchange best practices with their peers.
Date: November 28, 2024
Time: 10:00 AM - 05:30 PM (UTC+2)
Location: Online
Discover the conferences
SIGN UP NOW
ÉDITION 2025

The replays of the 2024 edition are available

11H15 - 12H00

Alors que la rareté des talents devient un défi stratégique majeur, la rétention des expertises clés n’est plus un simple enjeu RH, mais un levier central de performance et de leadership sur le marché.

Cette masterclass exclusive présentée par Messaoud Benkouiten et Arnaud Caldichoury explorera comment les entreprises de services les plus performantes repensent leurs modèles de gestion de leur workforce. Une session stratégique destinée aux dirigeants déterminés à placer la maîtrise des talents au cœur de leur avantage concurrentiel.
‍

INSCRIVEZ-VOUS ➜
14H45 - 15H30

L’intelligence artificielle n’est plus simplement un outil, elle devient un véritable collaborateur autonome. À mesure que les agents d’IA font leur entrée dans le monde du travail, les entreprises de services professionnels doivent repenser leurs modes de fonctionnement, leur leadership et leur manière de créer de la valeur.

Lors de cette session exécutive d’une heure, Tony Moroney, Alexander Mette et Chadi Hantouche partageront la manière dont leurs organisations conçoivent, intègrent et gouvernent les agents d’IA — en trouvant le juste équilibre entre ambition technologique et intelligence humaine.

Watch replay ➜
REVENEZ SUR LES TEMPS FORTS

Les replays de l'édition 2024 sont disponibles

45 min

[ProServices Day 2024] Unlock expert strategies for international growth with Altios. Learn how to access new markets, optimise your approach, and engage global teams.

Voir le replay ➜
45 min

[ProServices Day 2024] Explore the potential of cross-staffing and de-compartmentalising: learn how to transcend organisational boundaries for unprecedented team efficiency.

Voir le replay ➜
45 min

[ProServices Day 2024] Explore strategic insights covering digital transformation, regulatory mastery, cybersecurity, and leadership evolution in auditing.

Voir le replay ➜
45 min

[ProServices Day 2024] Discover innovative strategies to attract and retain top talent, tailored to global leaders in consulting, audit, and IT services firms.

Voir le replay ➜
1 hour

[ProServices Day 2024] Meet Alexandre Morenon-Condé, Director at Paris 2024, to discover leadership strategies for 2025, including hybrid workforces and ethical innovation.

Voir le replay ➜
45 min

[ProServices Day 2024] Discover how AI is revolutionising professional services at the ProServices Day 2024 with Julien Floch, Wavestone CTO, to learn cutting-edge strategies.

Voir le replay ➜
THE EVENT FOR LEADERS, BY LEADERS

Discover the speakers for the day

Chadi 
Hantouche
Partner, Member of the Executive Committee, in charge of Audit at Forvis Mazars
Tony 
Moroney
Strategy, AI & CX
Transformation Advisor
Alexander 
Mette
Senior Executive Resource Management Expert at Napta
ARNAUD
CALDICHOURY
CEO and co-founder
Logo Napta
Messaoud Benkouiten
People Innovation Director at PwC
PATRICK
OELZE
Partner at Grant Thornton
GUILLAUME
MAROS
Global Expansion Specialis at Altios
QUENTIN
DURIEZ
Partner and Business Development Director at Altios
ARNAUD
CALDICHOURY
Managing Director at Napta
Logo Napta
SHANEL
MOUAT
Expert consulting at Napta
HIGHLIGHTS OF THE DAY

A rich event not to be missed

7
keynotes
From new technologies and innovation to resource management through leadership and talent management, our experts have addressed current topics of the professional services world in depth!
480+ attendees
inscrits
In total, almost 500 participants from all over the world attended this 2024 edition and brought the conferences to life with their inputs and questions throughout the day.
11
experts
Coming from consulting, auditing or even digital and IT sectors, our experts unreservedly shared their knowledge, expertise, but also their vision and wondering about the future of a rapidly changing sector.
SAVE YOUR SEAT
HIGHLIGHTS : LES THÈMES DE L'ÉDITION 2024

Explorez l'actualité de votre secteur

Excellence opérationnelle et gestion des ressources
Décryptez le futur des sociétés de services : d'un nouveau business modèle, à l'exigence croissance du workforce planning, pour une qualité de delivery au niveau des attentes toujours plus grandes de vos clients.
Innovation et tendances futures
Évolution des normes, modification des lois, émergence de l'IA : le secteur du service est touché  par des mutations qui viennent profondément faire bouger les lignes. Découvrez comment en tirer parti !
Développement des talents et du leadership
Identifier, recruter et retenir les meilleurs profils est, et restera, l'enjeu primordial pour les cabinets de conseil, d'audit et les ESN en 2025. Anticipez et développez vos stratégies de recrutement et formation.
OBTENIR VOTRE PLACE
FULL PROGRAM

Choose your track

Our conferences have been designed and divided into specific tracks to meet the challenges of your sector.
All the conferences will be available in replay, regardless of the track you have chosen!
🇬🇧 100% IN ENGLISH
Time zone: UTC+2
FULL PROGRAM
CONSULTING
IT SERVICES
AUDIT
10:00 AM
10:15 AM
10:00 AM - 10:15 AM

Since the 2024 barometer, what about the state of professional services?

Opening session
ALL TRACKS
This first-of-its-kind event brings together top leaders to tackle the most pressing themes in professional services. In this session, we’ll review the key trends of the past year and explore how the market has evolved since the 2024 barometer.
ARNAUD CALDICHOURY
CEO at Napta
10:15 AM
11:00 AM
10:15 AM - 11:00 AM

How to conquer new international markets?

CONFERENCE
IT SERVICES
Uncover innovative strategies to align your workforce planning with client expectations, optimizing performance, quality of delivery and satisfaction — essential insights for every professional services leader.
GUILLAUME MAROS
Global Expansion Specialis at Altios
QUENTIN DURIEZ
Business Development Director at Altios
MORNING BREAK
11:00 AM - 11:30 AM
11:30 AM
12:15 PM
11:30 AM - 12:15 PM

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

CONFERENCE
CONSULTING
AUDIT
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
PATRICK OELZE
Partner at Grant Thornton

LUNCH BREAK
12:15 PM - 02:15 PM
02:15 PM
03:00 PM
02:15 PM - 03:00 PM

Increase the value created and perceived: a new business model

KEYNOTE
CONSULTING
Learn to maximize and communicate the value created for your customers, redefining industry standards.
SHANEL MOUAT
Consulting expert, Napta
02:15 PM - 03:00 PM

The Future of Auditing: Building Trust and Ensuring Compliance

ROUND TABLE
AUDIT
Discover how to tackle audit challenges to strengthen trust and ensure compliance in an ever-changing world.
VIRGINIE CHAUVIN
Partner and member of the Executive Committee of Forvis Mazars in France
ARNAUD CAMMAS
Managing Director, Napta
02:15 PM - 03:00 PM

Magnetic talent strategies: attracting and retaining top talents through innovative social models

KEYNOTE
IT SERVICES
Explore revolutionary social models to attract and retain the best, transforming your company into a magnet for skills.
ANAÏS PIERRE
People Innovation Director at PwC
BREAK
03:00 PM - 03:15 PM
03:15 PM
04:15 PM
03:15 PM - 04:00 PM

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Director of the Volunteers
Program at Paris 2024
BREAK
04:15 PM - 04:30 PM
04:30 PM
05:30 PM
04:30 PM - 05:30 PM

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO at Wavestone
10:00 AM
10:15 AM
10:00 AM - 10:15 AM

Since the 2024 barometer, what about the state of professional services?

Opening session
ALL TRACKS
This first-of-its-kind event brings together top leaders to tackle the most pressing themes in professional services. In this session, we'll review the key trends of the past year and explore how the market has evolved since the 2024 barometer.
ARNAUD CALDICHOURY
CEO at Napta
MORNING BREAK
10:15 AM - 11:30 PM
11:30 AM
12:15 PM
11:30 AM - 12:15 PM

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

CONFERENCE
CONSULTING
AUDIT
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
PATRICK OELZE
Partner at Grant Thornton

LUNCH BREAK
12:15 PM - 02:15 PM
02:15 PM
03:00 PM
02:15 PM - 03:00 PM

Increase the value created and perceived: a new business model

KEYNOTE
CONSULTING
Learn to maximise and communicate the value created for your clients, redefining industry standards.
SHANEL MOUAT
Consulting expert at Napta
BREAK
03:00 PM - 03:15 PM
03:15 PM
04:15 PM
03:15 PM - 04:00 PM

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Director of the Volunteers
Program at Paris 2024
BREAK
04:15 PM - 04:30 PM
04:30 PM
05:30 PM
04:30 PM - 05:30 PM

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO at Wavestone
10:00 AM
10:15 AM
10:00 AM - 10:15 AM

Since the 2024 barometer, what about the state of professional services?

Opening session
ALL TRACKS
This first-of-its-kind event brings together top leaders to tackle the most pressing themes in professional services. In this session, we'll review the key trends of the past year and explore how the market has evolved since the 2024 barometer.
ARNAUD CALDICHOURY
CEO at Napta
10:15 AM
11:00 AM
10:15 AM - 11:00 AM

How to conquer new international markets?

CONFERENCE
IT SERVICES
Uncover innovative strategies to align your workforce planning with client expectations, optimizing performance, quality of delivery and satisfaction — essential insights for every professional services leader.
GUILLAUME MAROS
Global Expansion Specialis at Altios
QUENTIN DURIEZ
Business Development Director at Altios
LUNCH BREAK
11:00 AM - 02:15 PM
02:15 PM
03:00 PM
02:15 PM - 03:00 PM

Magnetic talent strategies: attracting and retaining top talents through innovative social models

KEYNOTE
IT SERVICES
Explore revolutionary social models to attract and retain the best, transforming your company into a magnet for skills.
ANAÏS PIERRE
People Innovation Director
at PwC
BREAK
03:00 PM - 03:15 PM
03:15 PM
04:15 PM
03:15 PM - 04:15 PM

What is expected from
Leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Director of the Volunteers
Program at Paris 2024
BREAK
04:15 PM - 04:30 PM
04:30 PM
05:30 PM
04:30 PM - 05:30 PM

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO at Wavestone
10:00 AM
10:15 AM
10:00 AM - 10:15 AM

Since the 2024 barometer, what about the state of professional services?

Opening session
ALL TRACKS
This first-of-its-kind event brings together top leaders to tackle the most pressing themes in professional services. In this session, we'll review the key trends of the past year and explore how the market has evolved since the 2024 barometer.
ARNAUD CALDICHOURY
CEO at Napta
MORNING BREAK
10:15 AM - 11:30 AM
11:30 AM
12:15 PM
11:30 AM - 12:15 PM

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

CONFERENCE
CONSULTING
AUDIT
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
PATRICK OELZE
Partner at Grant Thornton

LUNCH BREAK
12:15 PM - 02:15 PM
02:15 PM
03:00 PM
02:15 PM - 03:00 PM

The future of auditing: building trust and ensuring compliance

ROUND TABLE
AUDIT
Discover how to tackle audit challenges  to strengthen trust and ensure compliance in an ever-changing world.
VIRGINIE CHAUVIN
Partner and member of the Executive Committee of Forvis Mazars in France
ARNAUD CAMMAS
Managing Director chez Napta
BREAK
03:00 PM - 03:15 PM
03:15 PM
04:15 PM
03:15 PM - 04:15 PM

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Director of the Volunteers
Program at Paris 2024
BREAK
04:15 PM - 04:30 PM
04:30 PM
05:30 PM
04:30 PM - 05:30 PM

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO at Wavestone
FULL PROGRAM
CONSULTING
IT SERVICES
AUDIT
10:15 AM - 11:00 AM

How to strategically align your workforce with client expectations?

CONFERENCE
ALL TRACKS
Uncover innovative strategies to align your workforce planning with client expectations, optimising performance, quality of delivery and satisfaction — essential insights for every professional services leader.
SIGN UP
TO DISCOVER ALL THE SPEAKERS
11:30 AM - 12:15 PM

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

KEYNOTE
ALL TRACKS
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
02:15 PM - 03:00 PM

Increase the value created and perceived: a new business model

KEYNOTE
CONSULTING
Learn to maximise and communicate the value created for your clients, redefining industry standards.
02:15 PM - 03:00 PM

The future of auditing: building trust and ensuring compliance

KEYNOTE
AUDIT
Discover how to tackle audit challenges  to strengthen trust and ensure compliance in an ever-changing world.
14H15 - 15H00

Magnetic talent strategies: attracting and retaining top talents through innovative social models

KEYNOTE
ESN
Explore revolutionary social models to attract and retain the best, transforming your company into a magnet for skills.
03:15 PM - 04:15 PM

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Director of the Volunteers
Program at Paris 2024
04:30 PM - 05:30 PM

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO at Wavestone
10:15 AM - 11:00 AM

How to strategically align your workforce with client expectations?

CONFERENCE
ALL TRACKS
Uncover innovative strategies to align your workforce planning with client expectations, optimising performance, quality of delivery and satisfaction — essential insights for every professional services leader.
SIGN UP
TO DISCOVER ALL THE SPEAKERS
11:30 AM - 12:15 PM

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

KEYNOTE
ALL TRACKS
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
02:15 PM - 03:00 PM

Increase the value created and perceived: a new business model

KEYNOTE
CONSEIL
Learn to maximise and communicate the value created for your clients, redefining industry standards.
03:15 PM - 04:15 PM

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Director of the Volunteers
Program at Paris 2024
04:30 PM - 05:30 PM

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO at Wavestone
10:15 AM - 11:00 AM

How to strategically align your workforce with client expectations?

CONFERENCE
ALL TRACKS
Uncover innovative strategies to align your workforce planning with client expectations, optimising performance, quality of delivery and satisfaction — essential insights for every professional services leader.
SIGN UP
TO DISCOVER ALL THE SPEAKERS
11:30 AM - 12:15 PM

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

KEYNOTE
ALL TRACKS
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
02:15 PM - 03:00 PM

Magnetic talent strategies: attracting and retaining top talents through innovative social models

KEYNOTE
IT SERVICES
Explore revolutionary social models to attract and retain the best, transforming your company into a magnet for skills.
03:15 PM - 04:15 PM

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Director of the Volunteers
Program at Paris 2024
04:30 PM - 05:30 PM

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO at Wavestone
10:15 AM - 11:00 AM

How to strategically align your workforce with client expectations?

CONFERENCE
ALL TRACKS
Uncover innovative strategies to align your workforce planning with client expectations, optimising performance, quality of delivery and satisfaction — essential insights for every professional services leader.
SIGN UP
TO DISCOVER ALL THE SPEAKERS
11:30 AM - 12:15 PM

Cross-staffing and de-compartmentalising: leveraging skills within and beyond borders

KEYNOTE
ALL TRACKS
Explore the potential of cross-staffing: learn how to transcend organisational boundaries for unprecedented team efficiency.
02:15 PM - 03:00 PM

The future of auditing: building trust and ensuring compliance

KEYNOTE
AUDIT
Discover how to tackle audit challenges  to strengthen trust and ensure compliance in an ever-changing world.
03:15 PM - 04:15 PM

What is expected from
leaders in 2025?

TED TALK
ALL TRACKS
Project yourself into tomorrow's leadership: gain a once in a lifetime perspective from a unique guest from the Paris 2024 Olympics Directory — anticipate and master the key competencies that will make you an exceptional leader in 2025.
ALEXANDRE MORENON-CONDÉ
Director of the Volunteers
Program at Paris 2024
04:30 PM - 05:30 PM

Augmented consultant: how is AI reshaping the future of expert advice?

CONFERENCE
ALL TRACKS
Dive into the era of augmented consulting and discuss how AI is redefining business models, expertise, internal operation and decision-making — arming you for the future of consulting.
JULIEN FLOCH
Associate Partner GenAI x
CTO at Wavestone

The 2024 edition has come to an end!
‍‍

A heartfelt thank you to all our speakers for passionately sharing their expertise, insights, and visions with enthusiasm and positivity.
‍
Thank you to all the attendees for your presence, thoughtful questions, and kindness toward our speakers.

We look forward to seeing you next November for the 2025 edition!

Napta logo
Linkedin Napta youtube napta
fabefook napta twitter napta
About us
Our MissionChange ManagementClient reviewsContact usBecome a partner
Our offers
Smart Staffing™Projects PerformanceInsights HubIntegrations and Deployment
Useful links
BlogFAQRequest a demoWebinarsConsulting Insider PodcastGuides, Templates & ChecklistsWe are recruitingWhite papersPress
Confidentiality policyLegal informationOur GDPR approach