Strategic Retention: Securing Expertise To Drive Value, Margins, And Market Leadership

As talent scarcity becomes a defining strategic challenge, retaining critical expertise is no longer a pure HR issue but a core lever of performance and market leadership.

This exclusive masterclass explores how top-performing professional services firms are reengineering their talent models to secure delivery, protect margins, and seize the next wave of market leadership.

Napta and Workday have examined:

• From pyramid to diamond: with fewer juniors, more experts, how this shift reshapes margins, client relationships, and team dynamics?
• Retaining critical profiles in key markets as the foundation of sustainable performance.
• The skills of tomorrow: which capabilities will drive value, and how managers must adapt.
• The business impact: on delivery excellence, profitability, and long-term competitiveness.

A strategic session for leaders determined to put talent mastery at the centre of their competitive advantage.